Privacy Policy

This Privacy Policy explains how Method Fusion (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or contact us. We are committed to handling your information responsibly and in line with the Protection of Personal Information Act (POPIA) in South Africa and, where applicable, the General Data Protection Regulation (GDPR) for visitors in the European Union.

Who we are

Method Fusion
Cape Town, South Africa
Email: info@methodfusion.co.za

What we collect

• Enquiry details you submit through our forms — your name, email address, phone number and message.
• Technical and analytics data — anonymised information about how the site is used (pages viewed, approximate location, device and browser), collected only where you have consented.
• Cookies — small files stored in your browser, described below.

Why we collect it

• To respond to your enquiries and provide quotes or information you request.
• To understand how the site is used so we can improve it.
• To protect our forms and website from spam and abuse.

Cookies

We use a small consent cookie to remember your cookie choice. This is essential and is always set once you make a selection. Analytics cookies are only placed after you choose “Accept all” in our cookie banner. You can withdraw consent at any time by clearing your browser cookies for this site.

Third-party services

We rely on a small number of trusted providers, each with its own privacy policy:

• Google reCAPTCHA — protects our forms from spam and automated abuse. Its use is subject to the Google Privacy Policy and Terms of Service.
• Analytics (only if enabled and consented to) — helps us measure site traffic. See the Google Privacy Policy.

Data retention

We keep enquiry information only for as long as needed to respond to you and to keep reasonable business records, after which it is deleted. Analytics data is retained in aggregate form only.

Your rights

Under POPIA and GDPR you have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to certain processing. To exercise any of these rights, email us at info@methodfusion.co.za and we will respond within a reasonable period.

Contact us

For any privacy-related questions or requests, please contact us at info@methodfusion.co.za.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.